Falcon recognizes the importance of maintaining the privacy of any Personal Information collected through any means. Therefore, we process any Personal Information collected in accordance with the legal provisions for the countries in which the Personal Information is kept and maintained.
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?
Much of the Personal Information Falcon collects is voluntarily provided by customer.
The types of Personal Information Falcon collects include, but are not limited to:
In order to optimize our services to you and continually improve our products, we may ask you for information about your personal or professional interest, demographic background, your experiences with our products and services, as well as more detailed information pertaining to our contact with you. We may also use your IP address for some of our website services. Information on the “cookies” that we use, and their features can be found in our Cookies section below.
Personal Information does not include information that is not identified or identifiable to a natural person, or information that has been stripped of all identifiers such that an individual cannot be identified or re-identified.
FALCON’S PURPOSE OF COLLECTING PERSONAL INFORMATION AND
Falcon recognizes and respects the interested person’s legal rights, such as, among others, the right to access his/her own Personal Information, the right to obtain the updating rectification or integration of data, the right to cancel the data in cases provided for by application laws. Falcon will use your personal information only to the extent it is compatible with the following purposes:
For legitimate business purposes and objectives (including, but not limited to, providing services, financing, customer support, product safety, marketing, promotions, and recruitment of employees) in compliance with the principles of relevance, pertinence, and utilizing processing methods adequate to such objections (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
For compliance with processes and procedures provided for by Falcon’s system for protection of company data, according to which all data is classified in order to determine and perform necessary security measures;
For service administration purposes, which means that Falcon may contact you for reasons related to the service you have signed up for.
Customer Information & Service:
To provide, personalize, improve, update and expand our services, which may include:
Authenticating your access to the services and improving Falcon technological security;
To fulfill orders for products or services, and for other services related to your order such as product delivery, maintenance, warranty service, financing, leasing, and credit services;
Processing your payments for products and/or service subscriptions or features;
Provide support to products, product improvement, diagnostics and repairs, product safety or recalls;
Building new and improving existing product and services;
Conducting scientific or statistical research; or
Enforcing our Terms and Conditions.
We use your Personal Information to communicate with you about the services such as when we:
Respond to your inquiries to member services;
Inform you of product changes or updates, or new products and services;
Provide you with information or request action in response to technical, security, and other operational issues; or
To provide you with marketing, communications, and offers for products and services from Falcon or our distributors or suppliers.
We use your Personal Information to better manage our everyday business needs such as payment processing and financial account management, product development, produce safety, contract management, website administration, web-forum management, order or contract fulfillment, analytics, fraud prevention, corporate governance, reporting and legal compliance.
SHARING PERSONAL INFORMATION
Falcon may share your Personal Information if we believe it is reasonably necessary to:
Comply with valid legal process (e.g., subpoenas, warrants);
Enforce or apply Falcon’s Terms and Conditions;
Protect the security or integrity of services; or
Protect the rights property, or safety, of Falcon, our employees or users.
Falcon also uses various service providers to help us provide services to you. As a result, these partner companies will have some of your information in their systems. Our partner companies are subject to contractual obligations governing data security and confidentiality consistent with this Privacy Statement and applicable laws.
Falcon does not sell or share any Personal Information with non-agent third parties.
TRANSFERS OF YOUR PERSONAL INFORMATION TO OTHER COUNTRIES
Falcon is a global organization headquartered in Brookings, South Dakota, United States of America and has legal entities business functions, and systems in countries around the world, including the European Economic Area. Although the Personal Information Falcon processes, and all associated services and systems, are housed on a server located in the country where each Falcon location operates, Falcon and our service providers may transfer your Personal Information to, or store, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it.
Further information regarding the international transfer of Personal Information may be obtained by contacting us.
RECIPIENTS OF THE PERSONAL INFORMATION
The Personal Information will be stored in a variety of locations or departments. The recipient(s) of the Personal Information will vary based on customer and non-customer data.
For customers, the recipient is the correlating division or subsidiary providing the service or product.
COOKIES & SIMILAR TECHNOLOGIES
We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.
Most internet browsers are automatically set up to accept cookies. However, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please note: if you use your browser settings to block some or all cookies you may not be able to access all or parts of our site.
INFORMATION RETENTION POLICY
We will retain your Personal Information if you are a Falcon customer, or perspective customer, for as long as you maintain an account or as otherwise necessary to provide you with Falcon services. Falcon will also retain your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Falcon will hold your Personal Information on our systems for as long as is necessary for the relevant product, or service, or as long as is set out in any relevant contract you have with Falcon or Falcon’s data retention schedule.
Falcon will maintain personal data for as long as necessary to fulfill the purposes outlined in this document and per record retention requirements at the federal, state, and member state level based on the category of personal information processed.
Falcon takes reasonable steps to ensure that Personal Information is accurate, complete, current, and reliable for its intended use.
Where permissible, we will also delete your Personal Information upon request; please see the Contact Us information below to make such a request.
Please note, however, that each request for deletion is subject to review by the Falcon Legal Department; there may be certain circumstances in which we will have to keep and maintain the Personal Information even in light of your request. Those circumstances will be in accordance with the lawful basis for Personal Information retention under Article 6 of the GDPR – Lawfulness of processing.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
(EUROPEAN ECONOMIC AREA, “EEA”
If you wish to learn more about specific legal grounds, we rely on to process your information for any particular purpose (including any legitimate interest we have to process this information), please contact us as provided under the Contact Us section.
YOUR INFORMATION PROTECTION RIGHTS (EEA)
In some regions, such as the EEA, you may have certain rights in relation to your Personal Information, including the right to access, correct, update, or request deletion of your Personal Information. Falcon takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. Contact us via the information below about accessing, correcting, updating, or deleting your Personal Information, or altering your data. We will consider your request in accordance with applicable laws.
You can object to processing of your Personal Information, ask us to restrict processing of your Personal Inforamton, or request portability of your Personal Information. Again, you can exercise these rights by contacting us as provided in the Contact Us section.
Similarly, if we have collected and processed your Personal Information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.
If you have any questions, comments, or concerns about how we handle your Personal Information, or if you believe Falcon is processing your Personal Information unlawfully, please contact us through our Support Team or write us at:
Falcon Plastics, Inc.
Attn: Marketing Department
PO Box 788
Brookings, SD 57006
You have the right to lodge a complaint with your supervisory authority.
CALIFORNIA’S SHINE THE LIGHT LAW
California Civil Code Section 1798.83, known as the “Shine the Light” law, permits Users who are California residents to request and obtain from us a list of what Personal Information, if any, we disclosed to third parties for their direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Request may be made only once a year and are free of charge. Under Section 1798.83, Falcon currently does not share any Personal Information with third parties for our own direct marketing purposes.
Falcon Plastics, Inc.
Attn: Marketing Department
PO Box 788
Brookings, SD 57006